Privacy Policy

1. What Information We Collect

We may collect the following personal information from you:

  • Warranty Form Submissions: Name, email address, phone number, country, and other relevant information submitted for product warranty registration.

  • Marketing Sign-ups: Email address (and optionally name) if you opt in to receive marketing communications.

  • Technical Data: IP address, browser type, referring pages, and usage data through cookies and similar technologies.

2. How We Collect Information

We collect personal information in the following ways:

  • When you submit a warranty registration form

  • When you sign up for our newsletter or marketing emails

  • When you contact us directly

  • Through automated technologies like cookies when you browse our website

3. How We Use Your Information

We use your personal information to:

  • Register and manage warranty applications

  • Respond to inquiries or support requests

  • Send occasional marketing communications (only if you have opted in)

  • Improve our website and user experience through analytics

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:

  • Consent: For marketing sign-ups and non-essential cookies

  • Legitimate Interests: To improve our services and maintain website security

  • Legal Obligation: For warranty and record-keeping purposes

5. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share your information with:

  • Our internal team and trusted contractors for processing warranty forms or managing marketing systems

  • Service providers who assist us in operating the website (e.g., analytics tools or hosting providers), all of whom are under data protection agreements

  • Legal authorities if required by law or in response to valid legal processes

6. Data Retention and Deletion

  • Warranty-related data is retained as long as reasonably necessary to fulfill warranty obligations.

  • Marketing data is retained until you unsubscribe or request deletion.

  • You can request deletion of your data at any time by contacting andre@microtechdesigns.com.au.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your personal data

  • Request deletion of your personal information

  • Object to or restrict our processing of your data

  • Withdraw consent (for marketing communications)

To exercise any of these rights, email us at andre@microtechdesigns.com.au.

8. Cookies and Tracking

We use cookies and similar technologies for functionality, performance, and analytics. A cookie banner is provided when you first visit our site, allowing you to consent to or decline optional cookies.

9. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in practices, regulations, or technology. The latest version will always be available on this page.

12. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact:

Microtech Designs
Email: andre@microtechdesigns.com.au